A smart, thirty-something City man sat down next to me on the rush-hour, Piccadilly line tube. For the first part of the journey he read the Financial Times. He then took out his phone and began to scroll through his e-mails. I watched him, me being perfectly positioned to see the large screen. He methodically replied to several work-related messages. He then typed this in reply to another e-mail:
Thank you for your email.
My name is Joseph Sands.
I live in west London and am usually free during the day on weekends and early evening on weekdays.